Privacy Policy | Rapid Law Ltd
Last Updated: July 2026
Rapid Law Ltd (“we”, “us” or “our”) takes your privacy seriously. This policy explains what personal information we collect about you, why we collect it, how we use and protect it, and the rights you have over it. Please read it carefully.
We are the data controller for the personal information we hold about you. When we handle your personal information we are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
We are a legal consultancy team made up of lawyers. Our contact details are set out below and at the end of this policy.
- Company name: Rapid Law Ltd
- Email: enquiries@rapid-law.co.uk
The information we collect about you
Depending on how you interact with us and the type of matter we handle for you, we may collect and use the following categories of personal information:
Identity information
Your name, title, date of birth, gender, nationality, and copies of identity documents such as a passport or driving licence, which we need to verify who you are.
Contact information
Your home or business address, email address and telephone numbers.
Matter information
Details relating to the legal service you ask us to provide, including correspondence, documents, and information about your circumstances and the other people involved in your matter.
Financial information
Payment and bank details, and information we need to comply with anti money laundering rules, such as the source of your funds.
Technical and usage information
When you visit our website we may collect your IP address, browser type and version, device information, and details of how you use the site. Most of this is collected through cookies and similar technologies. See our Cookie Policy for more.
Marketing and communications preferences
Your preferences for receiving marketing from us and how you prefer to be contacted.
Sensitive personal information
Because of the areas of law we work in, such as family law, immigration and personal injury, we sometimes need to collect special category information. This can include information about your health, ethnic origin, or details relating to criminal matters. We only collect this where it is necessary for your matter, and we apply additional safeguards when we do. Where the law requires it, we will ask for your explicit consent.
How we collect your information
- Directly from you, when you contact us, complete a form on our website, instruct us, or correspond with us.
- From third parties involved in your matter, such as courts and tribunals, other solicitors, medical experts, government departments, and identity or credit reference agencies.
- Automatically, through cookies and similar technologies when you use our website.
How and why we use your information
We only use your personal information when the law allows us to. The most common lawful bases we rely on are set out below.
| Lawful basis | How we rely on it |
|---|---|
| Contract | To provide the legal services you have asked us to carry out and to manage our relationship with you. |
| Legal obligation | To meet our regulatory and legal duties, including identity and anti money laundering checks, tax record keeping, and obligations to the courts and the Solicitors Regulation Authority. |
| Legitimate interests | To run and improve our practice, keep our systems secure, recover money owed to us, and, where appropriate, tell existing clients about services that may be relevant to them. |
| Consent | For certain marketing to people who are not existing clients, and for non essential cookies. You can withdraw your consent at any time. |
Where we rely on legitimate interests, we make sure that our interests do not override your rights and freedoms.
Marketing
From time to time we may contact you about services, updates or events that we think may be of interest to you. You can ask us to stop sending marketing at any time by emailing us, replying to any marketing message, or using the unsubscribe link. Choosing to opt out of marketing will not affect the service we provide on any matter you have instructed us on.
Who we share your information with
We treat your information as confidential and we do not sell it. We only share it where it is necessary, including with:
- Barristers, experts, translators and other professionals we instruct on your matter.
- Courts, tribunals, and other parties and their representatives, where this is required to progress your matter.
- Trusted suppliers who support our practice, such as IT, document storage, and payment providers, who are bound to keep your information secure.
- Regulators and authorities, including the Solicitors Regulation Authority, and the National Crime Agency where we are legally required to report a suspicion of money laundering.
Storing and transferring your information
We store your information within the United Kingdom wherever possible. If any information is transferred outside the UK, we make sure appropriate safeguards are in place, such as an adequacy decision or standard contractual clauses approved for use under UK data protection law.
Keeping your information secure
We have appropriate security measures in place to prevent your personal information from being lost, misused, or accessed without authorisation. We also have procedures to deal with any suspected data breach, and we will notify you and the relevant regulator where we are legally required to do so.
How long we keep your information
We keep your information for as long as we need it to provide our services and to meet our legal and regulatory obligations. In most cases we retain client files for at least six years after a matter closes, in line with our professional obligations and limitation periods. Some records are kept for longer where there is a good reason, for example matters involving children, wills, or property.
Your rights
Under data protection law you have a number of rights over your personal information. These include the right to:
- Ask for a copy of the information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information, where there is no good reason for us to keep it.
- Ask us to restrict or object to how we use your information.
- Ask us to transfer your information to you or another provider, in certain cases.
- Withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, please contact us using the details below. You will not usually have to pay a fee, and we will respond within the time limits set by law. We may need to confirm your identity first.
Cookies
Our website uses cookies and similar technologies. For full details of the cookies we use and how to manage them, please see our Cookie Policy.
Complaints
If you have a concern about how we handle your personal information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
- Website: ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113
Changes to this policy
We may update this policy from time to time. When we make significant changes we will update the date at the top of this page and, where appropriate, let you know by other means.
How to contact us
If you have any questions about this policy or how we use your information, please contact us:
- Email: enquiries@rapid-law.co.uk
- Address: Canary Wharf, London, E14
